Terms of Service

Last updated: January 17, 2025

1. Acceptance of Terms

By accessing or using SMSPro Solutions services, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Service Description

SMSPro Solutions provides SMS marketing and communication services, including bulk messaging, API access, contact management, and analytics.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining account security and all activities under your account.

4. Acceptable Use Policy

You agree not to use our services to:

5. Pricing and Payment

Pricing is as posted on our website. You agree to pay all applicable fees. We reserve the right to change pricing with 30 days notice. Refunds are handled on a case-by-case basis.

6. Message Delivery

While we strive for high delivery rates, we do not guarantee 100% message delivery due to factors beyond our control (carrier issues, recipient opt-outs, etc.).

7. Compliance

You are responsible for complying with all applicable laws, including TCPA, GDPR, CAN-SPAM, and local telecommunications regulations.

8. Intellectual Property

Our platform, including software, content, and trademarks, is owned by SMSPro Solutions. You retain ownership of your data and content.

9. Limitation of Liability

SMSPro Solutions is not liable for indirect, incidental, or consequential damages. Our total liability is limited to fees paid in the 12 months prior to the claim.

10. Termination

We may suspend or terminate your account for violations of these terms. You may cancel your account at any time from your dashboard.

11. Changes to Terms

We may modify these terms. Continued use after changes constitutes acceptance of modified terms.

12. Governing Law

These terms are governed by the laws of California, USA. Disputes will be resolved in San Francisco County courts.

13. Contact

Questions about these terms? Contact: legal@smsprosolutions.com